Anvil
Terms of Service
Last updated 16 September 2026 · Effective 16 September 2026
These terms are the agreement between Anvil Scheduling LLC — "Anvil", "we" — and the athletic program that pays for Anvil Scheduling. They cover what you are buying, what it costs, what happens if you stop paying, and what we do and do not promise.
They are written to be read by the coach who signs up, not only by the lawyer who reviews it. Where something is a limitation rather than a promise, it says so plainly.
The short version.
You pay per program — monthly, by the semester or by the year — and everyone on your staff is included. You can cancel from inside Anvil at any time. Cancelling stops the next charge — it does not refund the period you are in, and you keep working normally until that period ends. After that the program becomes read-only: everything is still there to read, and nothing is deleted. What your program types into Anvil belongs to your program, and you can ask for it back.
1.Who this agreement is with
The customer is the program — the team that has an Anvil subscription — and not the individual coach whose card is on file. The coach who creates a program agrees to these terms on the program's behalf and confirms they are authorised to do so.
Athletes, athletic trainers and other staff who join a program use Anvil under that program's subscription. They agree to these terms by using Anvil, but they are not the ones who owe us money and cannot be billed by us.
You must be 13 or older to hold an Anvil account. Programs whose athletes are under 13 should not add them to a roster; see the privacy policy for what Anvil holds about an athlete and §5 below for who owns it.
2.What you are buying
A subscription to Anvil Scheduling for one athletic program, at the level you chose when you signed up. The subscription covers every member of that program — coaches, athletic trainers, observers and athletes — with no per-seat charge and no cap on roster size.
The two levels are not the same product, and the difference is described on the plans page rather than here so that it stays accurate as the software changes. In particular, the high school level does not include countable-hours limits, the hours report, class schedules, or scheduling around classes. Those are absent by design rather than held back for an upgrade.
Anvil supplies no hour limits for any level. The countable-hours meter counts against limits your compliance office or state association records in Anvil. We do not know your governing body's rules, we do not keep them up to date, and a number Anvil shows is a count of what you scheduled — not a compliance determination, and not advice. §11 says more about this because it is the most likely way for somebody to be badly misled by this software.
3.What it costs, and when we charge
The current price for each level is shown on the plans page and on the screen where you enter a card, before you enter it. Prices are in US dollars and are exclusive of tax; where sales tax applies it is added at checkout.
Anvil bills in advance, for the period you chose when you signed up: a month, six months, or a year. The first charge is taken when you sign up, unless you used a code that starts a free period — in which case your card is taken but not charged, and the first charge falls on the day that period ends. Each charge renews the subscription for another period of the same length.
Payments are processed by Stripe. We never see or store your full card number. If a charge fails, Stripe retries it over roughly three weeks and emails the address on the account while it does; your program keeps working normally throughout. If it has still not succeeded when Stripe stops trying, §6 applies.
We may change the price. If we do, we will tell the program at least 30 days before it takes effect, and the change applies from the next renewal after that notice — never mid-period, and never retroactively. If you do not want to pay the new price, cancel before it takes effect.
4.Cancelling, and refunds
You can cancel at any time, from inside Anvil, without talking to anybody. The head coach of a program will find it under Settings → Billing. We do not require notice, an email, or a phone call.
Cancelling stops the next charge. It does not end the period you are already in: your program keeps working exactly as it does today until the end of the period you have paid for, and only then becomes read-only.
We do not give refunds — not partial, not pro-rata, and not for a period you did not use much of. What you get instead is the rest of the period you paid for, in full, and the ability to stop the next charge yourself at any moment without asking us.
If you were charged because something went wrong — a duplicate charge, a charge after you cancelled, a charge on a program you never created — that is not a refund question and we will fix it. Write to support@anvilscheduling.com.
5.Your program's information
What your program puts into Anvil belongs to your program. Practice weeks, rosters, announcements, messages, documents, lineups, class schedules, hour records, readiness answers — all of it. We do not claim ownership of it and we do not sell it.
We use it to run the service for you, and for nothing else. We do not use your program's information to train machine-learning models, and we do not share it with anybody except the providers listed in the privacy policy, who are there so that Anvil can function at all.
Much of what a program holds about a student-athlete is an education record under FERPA, and the school — not Anvil — is its custodian. We act as a school official with a legitimate educational interest where the program's institution designates us as one. §9 of the privacy policy covers this in full, and it governs where the two documents differ.
You can get it back. While a subscription is active or read-only, write to support@anvilscheduling.com and we will export your program's data in a machine-readable form. We do not charge for this and we do not make it a negotiation.
6.What read-only means
When a subscription ends — because you cancelled, or because a payment finally failed — the program becomes read-only rather than closed.
- Every week, roster entry, message, announcement and document is still there, and coaches can still read all of it.
- Nothing can be changed, published or posted. Coaches keep every read they had and lose every write.
- Athletes are not told. Their app keeps showing the last published week. We do not put a billing message in front of a student-athlete.
- Nothing is deleted because of non-payment.
We keep a read-only program for 90 days after the subscription ends, and then we delete it. We will email the program's coaches before we do. Ask for an export at any point before then and §5 applies. The privacy policy states the same 90 days from the other side.
7.Using Anvil responsibly
You agree not to:
- share an account, or let somebody use Anvil under a name that is not theirs — Anvil decides what a person can see from who they are signed in as;
- try to reach a program you are not a member of, or information the software does not offer you;
- use Anvil to harass anybody, or to post content that is unlawful or that you have no right to post;
- resell Anvil, or run it on behalf of programs that have not agreed to these terms;
- interfere with the service — load-testing it, scraping it wholesale, or attempting to defeat its access controls.
A coach role in Anvil is powerful: it can publish to the whole team, post to every athlete, change hour limits a compliance record is judged against, and grant that same power to somebody else. Give it to people you would hand the program to.
8.Availability
We try to keep Anvil available and we do not promise a percentage. There is no uptime commitment in this agreement and no service credit, because a number we cannot presently measure would be a number we could not honour.
We may take Anvil down for maintenance, and will avoid doing so during a competitive season's normal hours where we can. Anvil depends on providers listed in the privacy policy; an outage at one of them is an outage here.
9.Changes to Anvil
Anvil changes continuously and features arrive, change and occasionally leave. If we remove something a level's description on the plans page lists as included, we will tell the programs on that level before it happens, and a program that does not want to continue without it may cancel under §4.
10.Suspension and termination by us
We may make a program read-only, or close an account, if it breaches §7 — and we will say which part and why, to a person, rather than doing it silently. Where the breach is one person's conduct rather than the program's, we will act on that account and leave the program running.
We may stop offering Anvil altogether. If we do, we will give at least 90 days notice, stop charging immediately, and give every program an export under §5.
11.What Anvil does not promise
Anvil is not a compliance system, and the hours meter is not a compliance determination.
It counts the activities you scheduled against the limits you recorded. It does not know your governing body's rules, does not interpret them, does not tell you whether an activity is countable, and is not updated when the rules change. If it says you are under a limit, that is a statement about your own numbers and your own schedule — not a defence, and not advice. Your compliance office is responsible for compliance.
The same goes for everything else Anvil reports. It shows you what is in it. Beyond that, Anvil is provided "as is", and to the extent the law allows we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Anvil does not provide medical advice. The readiness questions a program writes, and the answers athletes give, are information for that program's staff — nothing in Anvil diagnoses, screens for injury, or clears an athlete to play.
12.Limitation of liability
To the extent the law allows, neither party is liable to the other for indirect, incidental, special or consequential damages, or for lost profits, lost opportunity or reputational harm.
Our total liability arising out of this agreement is limited to the amount the program paid us in the twelve months before the claim arose.
Nothing here limits liability that cannot lawfully be limited — including for fraud, or for death or personal injury caused by negligence.
13.Changes to these terms
If we change these terms we will update the date at the top. If a change materially affects what you are buying, what it costs, or what happens to your information, we will tell affected programs directly and give at least 30 days before it takes effect. Continuing to use Anvil after that is acceptance; cancelling under §4 is the alternative.
14.Governing law and disputes
These terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules.
Before either of us starts a formal proceeding, we agree to try to sort it out directly: write to support@anvilscheduling.com describing the problem, and we will respond within 30 days. Most things end there.
Public institutions. Many public universities, school districts and state agencies cannot lawfully agree to another state's governing law, to arbitration, or to indemnify a supplier. Where that is true of your institution, those provisions do not apply to you, and we will sign your procurement paperwork instead. Say so and we will work from your terms.
15.The rest
If any provision is unenforceable, the rest stands. Neither of us waives a right by not enforcing it once. You may not assign this agreement without our consent; we may assign it in a merger or sale of the business, and will tell you if we do.
These terms and the privacy policy are the whole agreement between us about Anvil, and replace anything said before. Where they conflict about information — what is collected, who sees it, how long it is kept — the privacy policy wins.
16.Contact
Anvil Scheduling LLC
604 19th Street, Golden, CO 80401
support@anvilscheduling.com